Our Services
Makit offers a wide range of consulting services such as:
Strategy and finances
Businesses and organizations face challenges that require them to formulate and evaluate critical decisions and then act on those decisions to positively impact their current situation and future development.
Since such challenges are often strategic and financial in nature, we have identified issues of particular importance and grouped our services in this area around the following topics:
Corporate strategy and business planning
Value creation, by its very nature, is a key need for companies operating in a competitive environment or for organizations pursuing the public interest. Subsequently, the key drivers of such value creation need to be translated into actionable and measurable plans for implementation.
In working with companies and organizations to this end, all dimensions must be considered as follows:
- Market/target definition and sizing.
- Dynamics of competitors/stakeholders.
- Segmentation of customers/beneficiaries.
- Alignment and optimization of technology and human resources.
- Consideration of financial results.
Finally, the results of the business planning will be used to develop an action plan to drive program implementation related to the following items:
- Implementation work streams
- Timeline
- Responsibilities
- Costs
We support the full scope of these services during the design and implementation phases, working closely with leading international and local partners as needed.
Intergrated Reconstruction
Reinforcement of management by staff with extensive restructuring experience. When necessary, we draw on our relationships with leading international companies to provide additional expertise on critical industry issues or other specific topics.
Advice on privatizations
As a result of tax reforms, deregulation, or the introduction of a “leaner” state structure, governments undertake large-scale or case-specific initiatives to privatize property that includes business interests, real estate, or rights that are part of the state’s assets.
The privatization life cycle includes the following phases:
- Sizing and development of assets.
- Attraction of investors, selection and conclusion of contracts.
- Change of control and transition to new owners.
Four key competencies are usually required in all of the above phases:
- Business/technical advice
- Financial/transactional advice
- Legal/regulatory consulting
- Project management and integration
Corporate and
Project Finance
Economic development promotes significant activities in areas such as:
- Public-private partnerships
- Development of new projects
Activities in the aboveareas require the implementation of an investment life cycle:
- Development of an investment strategy
- Project preparation and maturity
- Investor mobilization and selection
- Project financing and implementation
Transformation of financial institutions
The financial sector in countries affected by the general economic crisis is suffering from liquidity and credit risk problems and difficulties on the asset (investments) and liability (deposits) sides of bank balance sheets. This situation is leading to the adoption of radical measures to consolidate and rationalize the banking system, combined with greater government involvement in exchange for recapitalization support from domestic or international funds.
This situation has led to a significantly changed banking sector, which is able to take advantage of the new opportunities that are emerging after the crisis.
The following services are essential to support such a transformation plan:
- Strategy alignment
- Business and financial planning
- Restructuring of the company
- Operational and organizational transformation
- Consolidation of information systems
- Alignment of human resources
- Change management
Management consulting
The management consulting team at Makit develops and delivers expert solutions for clients in the private and public sectors. These solutions are tailored to the specific needs and conditions of our clients. Our services help organizations improve their performance by adopting international best practices and assist them in preparing and implementing changes in their processes, organization, human resources and systems.
Our comprehensive range of services includes:
- Operations Improvement & Performance Management
- Organizational restructuring and transformation
- Capacity building and institutional strengthening
- Human capital management
- Change program management
Operational improvement & performance management
In today’s environment, government and commercial organizations need more than ever to respond to changing conditions, late trends, rapidly evolving technologies, and new standards and regulations while ensuring operational effectiveness, cost efficiency, and optimal performance.
Although pressures on business and operating models may vary (e.g., response to economic crisis, changing citizen/consumer preferences, consolidation trends, business unit integration, cost reduction, red tape reduction, productivity enhancement, technology breakthroughs, regulatory compliance, etc.), improving performance has become a common and essential priority across all organizations and institutional sectors.
In this volatile and challenging environment, organizations must transform their operating model to adapt to new strategic challenges, face intense competition, deal with external factors, and control expenses while improving services and customer satisfaction.
Based on our in-depth knowledge and extensive experience in various industries, our management consulting services help our clients to make an accurate as-is diagnosis of their structures and processes and recommend the necessary changes to improve performance. We also help our clients achieve and sustain their improvement potential by developing performance measurement and management systems to set compelling and achievable goals. To accomplish this, we use a wide range of methods and tools, including the following:
- Process mapping and diagnosis
- Definition of operational and process models.
- Process modeling, analysis and design.
- Gap analysis and process evaluation.
- Benchmarking and definition of improvements.
- Reengineering of business processes – business process management.
Organizational restructuring & transformation
Organizational effectiveness is an essential element in any redesign and performance improvement effort. Redefining performance goals and realigning organizational processes often require organizational restructuring. This regularly raises the question of which organizational structure is best suited to shape the organization’s work processes in a way that leads to improved performance in line with strategy and key business decisions.
The Makit Management Consulting team works closely with clients to address these challenges by developing robust organizational structures that are fully aligned with anticipated or current changes in processes, resources, and technology support. This ensures successful strategy execution and sustainable performance.
In this context, Makit offers the following services:
- Analysis and (re)design of organizational structures.
- Description of functions and roles for organizational units.
- Assignment of authority, responsibility and accountability.
- Leadership and decision-making systems.
Capacity building & institutional strengthening
Capacity building is a process of change that affects individuals, organisations, and societies in complex, interrelated ways. Although it is often supported by exogenous assistance, it is critical that it lead to sustainable achievement of development goals.
Makit is committed to responding to a wide range of capacity building needs, delivered through national and international programmes and implemented through a variety of short- and longer-term changes.
Our services include:
- Institutional building: developing a legal and institutional framework in response to national priorities and international commitments.
- Design of new socio-economic policies and/or policy reform agendas.
- Development of horizontal, cross-cutting, functional capacity of beneficiary institutions.
- Design and implementation of new management practises, procedures, regulations, and service delivery practises.
Human capital management
Improving the human capital of an organisation is inextricably linked to the implementation of strategy by people, i.e., by adapting values and behaviours to the development of new business models. In addition, human capital management is an important lever for performance improvement, which is to be achieved through the organised acquisition, development and utilisation of the required skills and competencies.
Change program management
Makit has deep expertise and extensive experience to not only design new operating models and organizations, but also to help its clients realize the performance potential from implementing change. This is done by embedding change competencies throughout the organization to ensure sustainability of results not only in the short term, but also in the future.
Our practical experience from involvement in the implementation of large, complex transformation programs in various industries has confirmed the core principle of our overall approach: A key aspect of developing the best solution is to anticipate how the proposed changes will be implemented (feasibility, prerequisites, costs, timelines, capabilities, and potential risks), rather than viewing implementation as a separate end-stage.
The Makit Management Consulting team works with its clients to manage and support their transformation plans, adapting its approach to each client’s unique situation and offering a wide range of services that include:
- Creating a comprehensive and realistic transformation plan (phases, resource requirements and performance targets).
- Establishing change management structures and processes.
- Communicating, informing and raising awareness of change.
Development consulting
European policies aim at smart, sustainable and inclusive growth in a globalised economy based on competitiveness, social cohesion and sustainable development in line with the Europe 2020 Integrated Guidelines. These policies are further detailed by Member States at sectoral and regional levels and implemented through partnership agreements and multi-annual operational programmes (OPs) co-financed by the European Structural and Investment Funds.
State, regional and local authorities involved in policy formulation and OP planning and implementation are looking for specialised technical assistance to use the available funds quickly, effectively and efficiently in accordance with the terms of the EU regulations.
Makit is a key player in the provision of development advisory services with many years of experience in the implementation of important/large projects both in Greece and in neighbouring and other European countries. Makit has developed specialised tools and methodologies and has a unique know-how and experienced staff and cooperation partners.
The services we offer to public administrations (at national, regional or/and local level) and private actors from different sectors cover the whole range of the development process. From policy/strategic planning and financing to monitoring, control and evaluation, we focus on the unique operational capabilities that each entity needs to fulfil its mission and vision.
Our services cover a full range of thematic objectives for economic, social and territorial cohesion:
- Education, Vocational Training and Lifelong Learning.
- Social inclusion and poverty reduction.
- Employment and labour mobility.
- Competitiveness of SMEs.
- Institutional capacity of public authorities and efficient public administration.
Policy development
Makit Supports governments at the central and regional levels in developing economic and social policies in various sectors.
Services offered by Makit include:
- Analysis of inequalities, development needs, and growth potential.
- Identification of priorities.
- Setting goals and policy guidelines within these priorities to minimize inequalities, address development needs, and realize growth potential.
Program definition and planning
Program definition and planning shall include the definition of a strategy for the program’s contribution to the Union and Member States’ strategy for smart, sustainable, and inclusive growth, following their respective funding rules.
In this context, Makit provides the following services:
- Strategic planning of EU-funded sectoral and regional operational programs (OPs).
- Ex-ante assessments to improve the quality of program design, incorporating a strategic environmental assessment where appropriate.
- Formulation of integrated plans for sustainable urban development.
Public Investment Programme Management
EU funds finance most public investments. Makit has a long experience supporting public institutions in the management and implementation of EU co-financed programs, providing technical assistance throughout the program and project life cycle.
These services meet the needs of public entities acting either as managing authorities or as beneficiaries of investment programs/projects.
Technical assistance services directed to managing authorities include, in particular:
- Capacity building
- Organizational studies
- Manuals for operational procedures
- Training of personnel
- Program initiation – project approval
- Program implementation
Program evaluation
Evaluations must be conducted to improve the quality of program design and implementation and to assess their effectiveness, efficiency, and impact.
In this regard, Makit offers the following services:
- The ongoing evaluation assesses the program’s effectiveness, efficiency, and impact.
- The ex-post evaluation examines the effectiveness and efficiency of EU funding and the program’s contribution to the Union and Member States’ strategy for smart, sustainable, and inclusive growth.
Private Investment Financing & Management
These services are aimed at the needs of private companies that want to plan their investment strategy and access EU funding sources to implement projects necessary to improve their competitiveness and ensure their viability. To this end, Makit provides advisory services to investors and financial institutions involved in such processes.
Services aimed explicitly at investors include:
- Project definition and financing
- Structuring of investment projects
- Project planning
- Detailed planning of the investment project
- Procurement strategy
At the client’s request, Makit can assume responsibility for the day-to-day management of the project through to completion, allowing the project owner to focus on the core issues of the investment.